Your risk-free one month trial gives you full access to all of the features of Teikametrics Flywheel. There are no restrictions, and you have no obligation to continue using Flywheel beyond your trial period. You won’t be billed until after your one month trial is complete. You can change your AI Powered Subscription to a Basic subscription at any time during your trial to avoid charges after the end of your trial. If you choose a Basic subscription, you will lose access to our bidding algorithm, campaign creator, AI recommended keywords and other AI powered features of Flywheel.

Yes! At any time you can take advantage of Flywheel 2.0 AI-Powered’s best-in-class advertising automation features by going to Account > Billing and upgrading.

After your one month risk-free trial is complete, you will be charged based on total ad spend per month.

• If you are below $5,000/month, you will be charged $199.
• If you are between $5,000 and $10,000/month, you will be charged $499.
• If you are above $10,000/month, you will be charged the rate of $499 plus 3% of any further ad spend above $10,000. (For example, an account with $13,000 in ad spend will have to pay $499 + (3% of $3,000, or $90) for a total of $598.) 

Additionally, if you decide to track search terms in Flywheel’s market intelligence tool, you will be charged $.30/month per search term. 

No, if you find that you no longer wish to advertise in a specific country or marketplace we can enable/disable countries with ease, just reach out to our Support Team for assistance. Note that if you did have optimization turned on at some point for the country, you will be billed for that portion of time.

Under no circumstances is your data shared without your consent for any reason and is kept secure. You can check out our privacy policy for further explanation.

Yes, you can have multiple users access and manage your Flywheel account. Permissions for access are controlled under Account > Users in the Flywheel App.

No, you are not charged based on the number of users of your Flywheel account. This is included in your monthly payment.

Built by PhD-level mathematicians and data scientists, our Flywheel 2.0 AI technology works to maximize the efficiency, profitability, and targeting of your ads. Our proprietary algorithm manages optimizes your campaigns, keyword targets, and bids using the latest market data available to always keep you ahead of the competition. The fact is, technology is only as powerful as the data that flows through it. At Teikametrics, our technology manages over $400 million in ad spend and over $7 billion in GMV. Our data pipeline allows us to automatically make decisions on millions of keywords, multiple times a day, always ensuring that you are competing with the most recent data and information. With deep statistical rigor and robust insights, Teikametrics AI technology executes far beyond human capabilities, resulting in higher performance even in the face of intensifying competition and market uncertainty.

Advertising should not operate in a silo. It’s important to understand other key aspects of your business to ensure that your advertising strategy is aligned to achieve your business objectives. For example, knowing your gross margin allows you to understand at which point advertising is profitable. Considering whether your product is brand new to market vs. already established allows you to determine whether your goal should be to optimize for profitability rather than to maximize sales, or anywhere in between. It’s also important to understand your inventory levels to ensure you never stock out and when it’s important to scale up advertising to drive sell-through for excess inventory.

Calls with your Account Manager depend directly on your level of services. With Ad Management you’ll speak once a month and receive weekly check-in emails. With Premium Ad Management we work as a strategic extension of your team, therefore standard communication is a standing weekly call and regular email correspondence.

With Ad Management, you’ll receive standard weekly reports via email from your Account Manager. You will also have access to the Flywheel platform, which allows you to log in and review or export reports on-demand. With Premium Ad Management, you’ll receive weekly reporting customized to your business objectives from your Account Analyst. You will also have access to the Flywheel platform, which allows you to log in and review or export reports on-demand. With Premium Ad Management you also receive quarterly performance reports, insights analysis (why is performance changing), and ad hoc custom analysis.

We recommend that you allow your Account Manager (AM) to take action within your account on your behalf according to the Teikametrics Methodology. This allows your AM to have a more complete understanding of your performance. For example, if you were to add new keywords in Seller/Vendor Central that did not adhere to the keyword thresholds your AM abides by, there could be an unexpected drop in performance. If you wish to take action please discuss with your AM and they can work with you to determine the best course of action.

Advertising is complex. It takes years of experience to understand important contexts such as your goals, the competitive landscape, as well as keep up with the ever-changing tools of Amazon and Walmart. This must then be translated into an advertising strategy that balances both individual product goals as well as business objectives. If you want to save time, increase performance, and scale faster, let our experts do the work.

Our Analysts are advertising specialists vs generalists. Our Analysts have years of direct experience in advertising, eCommerce, and marketplaces. They go through a rigorous interview process which includes quantitative, analytical, and logical reasoning assessments. They are required to participate in ongoing education including Amazon search/display advertising certification, data science training, and access to Teika research. They are incentivized on both their client performance and retention to ensure their goals are aligned with yours.